Shipping & returns

Shipping Information

  • Processing Time: Orders are processed within 1–3 business days after payment is received.

  • Shipping Time:

    • Domestic (U.S.) Orders: Delivered within 2 weeks.

    • Shipping Rates: Calculated at checkout based on your location and order weight.(Unless noted by store or item).

Returns & Exchanges )

  • Eligibility: You may return items within 30 days of delivery for a refund or exchange.

  • Condition: Returned items must be unused, unwashed, and in their original packaging.

  • Non-Returnable Items:

    • Sale or clearance items

    • Gift cards

    • Personalized or custom-made products

    • Club product

  • How to Start a Return:

    1. Email our support team at [your email] with your order number and reason for return.

    2. We’ll provide a return authorization and instructions.

    3. Once received and inspected, refunds are processed to your original payment method within 5–10 business days.

  • Return Shipping Costs:

    • Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery. We’ll send a replacement or issue a full refund at no cost to you.